About

Trivikram Bestha Ramakrishna is an experienced IT professional with over 13 years of industry experience. He is certified in ITIL V3 Foundation and Prince 2 Foundation and Practitioner in project management. Trivikram has extensive experience in Incident, Problem, Change and Release management, and has worked in various roles and industry verticals. He is skilled in vendor management and stakeholder management, and is currently working as an Operations Landscape Manager in Analytics team with a prime responsibility of managing complex applications on SAP HANA, Business Objects, and Microsoft Azure. Trivikram has a strong background in analysis, design, development, support, and maintenance, customization, and implementation of software applications. He has experience in leading and managing teams and has handled multiple roles across various organizations. He is proficient in SAP Business Objects BI 4.2 skills and development knowledge on SAP Lumira, SAC. He has executed software projects for finance, telecom, oil & gas industry. Trivikram has good communication skills, interpersonal skills, self-motivated, quick learner, and team player. He is skilled in SAP Business Objects, Power BI, Tableau, SAP Analytics Cloud, Spotfire, User Experience, Agile, Lean, Six sigma, MS Azure, SAP HANA, SAP BW, IT Operations, Incident, Problem, Change and Release Management, Stakeholder and Vendor Management, Migration, SAP BO Admin, New Tools Onboarding, Transition to Support, PDI, SQL, ServiceNow, Project Delivery, Scrum, Erwin Data Modeler, IDT, CMC. Currently, Trivikram is working as an Operations Manager at Shell, where he is responsible for Month End, Quarter End and Year end Financial closing activities from MI and Analytics team. He works with stakeholders and communicates to stakeholders: End users, Super Users, MI Experts, Business Delivery Vertical, Country Coordinators, project (central and local), Business Systems Managers, Middle and Senior management, etc. He coordinates with suppliers: KAS, ITS, Software vendors, etc. for service improvements/escalations and represents SOM towards the IT/IM Managers for landscapes in scope sharing relevant information and managing priorities/escalations. Trivikram has previously worked at Capgemini as a Technical Specialist, where he managed end-to-end delivery of Tableau Dashboards and developed multiple Tableau Dashboards for GE Oil & Gas Client for various requirements in CTO Analytics